In an era where digital innovation is reshaping industries, bdtickets, a premier online ticketing platform offered by Robi Axiata Ltd., stands as a pioneering force in redefining the ticketing landscape. bdtickets serves as a comprehensive online ticketing solution, covering various travel and entertainment needs since 2015. From domestic and international air travel to bus bookings, hotel reservations, launch tickets, and event admissions, bdtickets simplifies the customer experience by offering diverse accommodation options. It is the ultimate destination for seamless ticketing and travel planning.

Special features of bdtickets:

a. Convenient, and Sustainable 

bdtickets' strategic innovations align seamlessly with its unwavering commitment to simplifying the ticket procurement process and providing customers with a streamlined, enjoyable, and technologically advanced e-commerce platform. The platform's prospect of offering identical tickets at discounted rates reflects its dedication to maximizing seat occupancy and enhancing the overall customer experience.

b. Security, Accessibility, and User-Friendliness 

What sets bdtickets apart is its unwavering commitment to accessibility and security. The platform ensures that customers purchase tickets from any location, at any time, all via their mobile devices. This emphasis on accessibility extends to payment processing, which is carried out through a highly secure channel, providing peace of mind to customers.

c. Multiple Access Points 

bdtickets offers multiple access points, allowing customers to purchase tickets through both- the website and the mobile app. Bus operators have their own domains, simplifying ticket selection and purchase for specific routes and services. Moreover, bdtickets is also available through various payment platforms, including My Robi, My Airtel, bKash, Nagad, CelFin, and upay, streamlining the payment process and making it hassle-free for users.

d. Seamless Experience 

For added convenience, a confirmation SMS is sent to users, complete with a reference number and other essential ticket details, ensuring a seamless and worry-free experience. This commitment to providing a seamless ticketing process positions bdtickets as the leading online ticketing solution in Bangladesh.

e. Harnessing AI for Capacity Allocation 

bdtickets has harnessed the power of Artificial Intelligence Fare System (AIFS) to enhance capacity allocation for partner bus companies. This innovative approach allows for last-minute bus ticket bookings, providing value to bus operators and ensuring high customer satisfaction. By maximizing seat occupancy, bdtickets ensures discounted ticket prices for customers.

f. Empowering Partner Companies 

bdtickets has facilitated other companies and industries by offering its Bus API. This has opened the doors for partner companies to expand their operations and ticketing services, making operations more efficient and user-friendly. The microstructure architecture also enables real-time inventory management and reporting facilities for third party API receivers and service providers. In total, bdtickts have digitized 134+ Bus & Launch operators all over Bangladesh.

Impact:

a. Paperless Ticketing 

One of the key contributions of bdtickets to society is its role in environmental conservation. By reducing reliance on physical tickets, the platform minimizes paper waste and conserves valuable resources. Furthermore, the transition to electronic tickets contributes to a significant reduction in carbon emissions, thus fostering a sustainable and eco-friendly society.

In the process of selling 1.61Mn online tickets, bdtickets has helped to save 8,051.02 kg of papers, considering 5 gm to be the typical weight of a printed ticket since inception.

b. Easing Traffic Congestion

bdtickets has successfully eliminated the necessity for customers to engage in physical visits to ticket counters. This not only enhances convenience but also plays a crucial role in alleviating traffic congestion. By allowing users to purchase tickets via their mobile devices, bdtickets reduces vehicular traffic on the roads, contributing to smoother urban transportation.

Conclusion

As bdtickets expands its network of partners and associates, it contributes to job creation (More than 3,504 jobs created till now) and thereby impacts the country’s economic growth. bdtickets' journey represents an evolution in e-commerce, firmly establishing the platform as the go-to one-stop solution for a diverse range of tickets. The platform's recent achievements, expansion into diverse services, and strategic collaborations demonstrate its commitment to simplifying the ticketing process. Having sold 74.5Mn (Online and Off-line) tickets since inception in 2015 clearly provides testimony to that effect.