Values and Principles
Core Values
At Robi, we work with a firm commitment of Exceptional Performance and Uncompromising Integrity (UI-EP) to ensure creation of value, putting the Customer at the Center.
Guiding Principles:
Keeping pace with the evolving digital landscape of the country, we aim to establish ourselves as leader in providing customer centric data and digital services with our four Guiding Principles acting as a beacon of light to pave the path. The Guiding Principles are:
Be Agile
- Encourage questions to gain clarity
- Value and share information and analytics to gain perspective
- Seek trends to spot opportunities and solutions
- Learn from Failures for future success
Inspire to Innovate
- Focus on customers to understand their problems and unearth their desires
- Innovate to ensure customer satisfaction
- Constantly improvise on processes to ensure speed to catering to customers
- Create an authentic sense of purpose among people
Collaborate to Deliver
- Demonstrate respect for all you interact with
- Build Trust and Transparency around communication
- Cultivate Diversity and Inclusion
- Collaborate and engage with all stakeholders to achieve
Do Digital
- Pursue employee ideas to develop entrepreneurial mindset
- Take financial risk to foster innovation
- Learn from failures and identify learnings for future success
- Demand consistent quality