Robi Points presents you the most exciting way to get points on every interaction with Robi! Enjoy points on your total spend and daily interaction with My Robi App. Make your engagement count and accumulate even more points through regular weekly and monthly usage! Keep climbing up the Robi Elite tiers and enjoy even more points. To know more about the Robi Elite tiers, visit thislink. Check the table below for the detailed breakdown of getting Robi Points.

Get ready to redeem your accumulated points on a wealth of data packs.

*To be collected from your nearest Robi Sheba

But wait, there’s so much more! Now get 100 Robi points on specific VAS subscriptions (Splash, Robi TV+ and Robi Screen) and special rewards on your Birthdays and Network Anniversary.

• Points will expire in a period of 12 Months as per general process.
• Joining Points, Birthday Points and Network Anniversary points will expire after 3 months if not redeemed.
• Robi preserves the right to expire points if users don’t redeem any points in last 3 months with prior notification.
• Dial *1213*2# to opt-in to Robi points or send SMS “Reg” to 1213 (free) or purchase eligible data packs from My Robi App to opt-in.
• You must have at least BDT 200 usage (including taxes) in the last month to redeem offers with your point balance.
• Points may take up to 24 hours to add up to your balance.

1. What is Robi Points?

Robi Points is a Loyalty Benefit that customers can accumulate on their regular usage and engagement with the MyRobi App. The points can be redeemed with Robi Products.

2. How Can I get Robi Points?

• You can opt-in to the program by purchasing any pack from My Robi App
• You can opt-in to the program by dialing *1213*2*2# or send SMS “Reg” to 1213 (free)
• You will have to register only once to the program
• You will have to use minimum BDT 200 this month (incl. Taxes) to get Points on next month’s usage and so on
• You can get points on your everyday spend! Start accumulating points on every 5TK spend (Excl.taxes)
• You can get points everyday by logging in to MyRobi App.
• Get boosted points by maintaining weekly and monthly streaks of daily usage (>10MB usage or an outgoing call)

3. Who are eligible to earn the Points?

All Robi customers (both prepaid & postpaid) will be eligible to get Points provided they have opted in and used minimum BDT 200 in the previous month. You can also auto opt-in to the program by purchasing any pack from MyRobiApp.

4. How will I check my point balance and expiry?

You can check your points balance and expiry anytime from MyRobiApp or by typing BLC and sending a free SMS to 1213.

5. How will I redeem my Points?

Visit MyRobi App to check redemption products or Dial *1213*2*4# for redemption options

6. Can I opt-out from this program to stop earning Points?

Yes, you can. You need to type UNREG & send 1213. By doing this, you can stop yourself from getting any point.

7. I am a Postpaid Customer. How can I redeem with account balance?

You can redeem your points to purchase any voice/data/combo products

8. How many times can I redeem any product?

You can redeem the products anytime based on available Points in your balance.

9. I am trying to redeem Points but getting an error message, “Your request could not be processed” What should I do?

This could happen due to system issues. Don’t worry, your Points have not been deducted! Please try after some time.

10. How can I set my Birthday and what are the special rewards I can get on my Anniversaries?

You can set your Birthday and other Anniversary details by dialing *1213*6#. You will get 100 Robi Points on your Birthday and more points on your Network Anniversary!