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Balance Transfer

With Balance Transfer, Robi Customers can transfer balance from Robi to Robi numbers at anytime, anywhere. This service allows Robi customers to transfer balance to other Robi users via SMS, USSD and My Robi App. Customers can easily transfer balance following the below simple steps:

Eligibility:

  • Robi customers cannot transfer to an Airtel number and vice versa
  • Robi prepaid and post-paid customers can transfer balance to Robi prepaid number only

To Transfer Balance:

  • Now you don’t have to register to use the Balance Transfer Service. To transfer, just type the amount (For example, 20) in a text message body and send SMS to 1212 018XXXXXXXX (where 018XXXXXXXX is the balance recipient’s number).
  • You will be auto registered for the service after the first transaction.
  • Additionally, you will get a PIN code after a successful transfer. Please use the PIN for future transactions. To disable the PIN, SMS off to 1210.
  • You can also transfer using My Robi App and USSD. Select balance transfer from My Robi App services and follow the simple steps.
  • Please dial *123# and choose 1. Balance and Package then select balance transfer to transfer balance.

To Request for Balance:

  • You need to have only 60 Paisa in your account to request.
  • Just type the request amount (for example, 25) a text message body and send SMS to 1211 018YYYYYYYY (where 018YYYYYYYY is the balance donor’s number).
  • Donor will receive the request as an SMS.
  • Please dial *140*6*2# to request for balance

When you Receive a Request:

  • To accept the request, reply to the SMS with Y
  • To discard the request, reply to the SMS with N
  • To block the requestor, reply to the SMS with B

Charge:

  • Tk 2 (excluding VAT, SD & SC) from sender
  • No charge from Balance receiver

Terms & Conditions:

  • To use the Balance Transfer service, your connection must be active for at least 30 days
  • A prepaid customer can transfer a total of Tk 500 per day but maximum Tk 300 in a single transaction
  • A postpaid customer can transfer a total of Tk 500 per day but maximum Tk 300 in a single transaction
  • For both prepaid & postpaid, the minimum amount to transfer is Tk 5 and monthly maximum transfer amount is Tk 1000
  • The transfer amount must be a whole number (e.g. BDT 15.30 is not valid)

For details, please call 121 or SMS HELP and send it to 1210